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Do access, quality and cost of GP services influence a patient’s decision to visit ED?


This project addresses a problem—the growing number of avoidable or potentially preventable emergency department (ED) presentations—that has been regarded as an important issue in the public health system. The objective of this applied research project is to investigate whether the access to general practitioners (GP), quality of GP services, and cost of primary care influence a patient’s decision to visit ED. We investigate why patients who are ‘less urgent’ and can potentially be treated in primary care present to ED.